Solution for XTOOL PS90 (Pro) White / Blank Screen Problem

Xtool PS90

If your XTOOL PS90 or PS90 Pro suddenly turns to a blank (white) screen when connected to BMW car or other cars, how do you solve it? Here will share a real customer case and offer the related solution.

 

Customer problem:

Hi, I’m having a problem connecting my xtool ps90 to any bmw cars. Every time we connect it freezing on a blank screen.

Xtool Ps90 Pro White Screen Solution 1

 

For this problem, xtool.co.uk engineer provides the corresponding solution as below.

There may be something wrong with the BMW or other car software, please delete ( uninstall) the related software and download (reinstall) again.

*Check the guide to delete car software:

http://xtoolsupport.com/how-to-release-xtool-ps90-memory-space/

*Check the guide to download car software:

Step 1: Open the Settings icon on the XTOOL PS90 Pro or PS90

Step 2: Open WIFI and find the available router to connect

Xtool Ps90 Pro White Screen Solution 2

Step 3: Open PS90/ PS90 Pro application

Click “Update” to select the corresponding software to update again

Xtool Ps90 Pro White Screen Solution 3 Xtool Ps90 Pro White Screen Solution 4

 

Try to solve the problem using the method above! Come and share your test result with us!

Contact info:

Email: Sales@XTOOL.co.uk
whatsapp: +86 18223445829

www.xtool.co.uk